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Nina M. Scott: Store clerk made the right call


Wednesday, April 01, 2020

My husband Jim and I were in a local hardware store about a week and a half ago, buying noncontroversial items like trash bag liners and some other items. The young saleswoman was very appreciative of our business, and, as we paid, shared this story:

“A man came in asking if we had any dish detergent. I said we had 12 bottles and he said ‘I’ll take them all!’ I replied that I would not sell him all 12, but he could have three, at which point he got absolutely furious and yelled at me…”

We thought she was absolutely right on!

Nina M. Scott

Amherst