Emergency notification service implemented in Sunderland

  • The Sunderland town offices on School Street. Recorder File Photo

For the Gazette
Thursday, July 20, 2017

SUNDERLAND — Emergency communication has received an upgrade in town, and now Sunderland residents can be alerted about pertinent information via text messaging, mass emails and automated phone calls.

“Following an extensive and thorough evaluation and review of alerting systems, the Town of Sunderland has implemented the CodeRED system, a high-speed emergency notification service,” police officials said about the new communication system.

CodeRED, by Oromond Beach, a Florida communications network, allows authorized town officials to quickly notify the public about emergency situations such as missing persons, incoming storms or police emergencies. The system also allows for geographically specific notifications.

Along with texts, calls and emails, CodeRED is also connected to the Police Department’s Facebook and other social media pages.

“CodeRED’s robust system will provide Town of Sunderland officials with a reliable, easy-to-use interface to quickly disseminate critical information to our citizens during emergencies,” said Police Chief Erik J. Demetropoulos, noting it should enhance the town’s “emergency preparedness.”

Over the past few weeks, Demetropoulos said officials have transferred data from the town’s previous emergency alert system, Blackboard Connect, to CodeRED. That database includes business and residential telephone numbers; however, it doesn’t include other contacts such as cell phone numbers, emails or landlines from anyone living outside town limits.

Thus, anyone interested in signing up for alerts are encouraged to go online to townofsunderland.us and click on the CodeRED logo to list contact information, the statement reads, noting no one should assume they’ve been enrolled in the system.

Elsewhere in the United States, Demetropoulos noted CodeRED has been effective in helping authorities find missing children, apprehend wanted fugitives and notify the public about evacuations.

If called, CodeRED emergency message will have a caller ID of 866-419-5000. A general message will have an ID of 855-969-4636. Officials recommend both numbers be programmed into phones to avoid confusion.